Who are Bluebonnet Technologies?

We offer a wide array of services to support most aspects of any company but the real differentiator for Bluebonnet is not WHAT we do for business but rather HOW we do business. We pride ourselves on doing a few things different:

• No Hidden Fees – We bill on a price per user model. This keeps our pricing to be very straight forward and transparent with no hidden charges or fees.
• No Contract Terms – We do not lock customers into long-term contracts. We know the service we provide is above industry standard we can guarantee this without having to hold client’s hostage with termed contracts.
• Money Back Guarantees – We provide money back guarantees if we do not meet expectations outlined in our agreement.
• Guaranteed Response Time – Our average response time is less than 15 minutes. We provide guaranteed response times for all service levels.
• No low tier Engineers – We have eliminated the help desk and low tier engineer levels in our service model. The majority of our engineers will be able to resolve any issue submitted. This model reduces escalation of issues which results in faster resolution times.
• Flat Rate All Inclusive Agreements – clients can easily budget the cost to fully cover their IT support needs.