Managed IT Services & Support

Covering unlimited maintenance of the entire organization including all users, all sites and all equipment, Managed Services Agreement customers enjoy the easiest and most manageable IT solution in the industry.

Designed for companies that already have an in-house IT support organization, Supplemental Managed Services Agreements provide many of the same benefits as the standard MSA.  The difference is that Bluebonnet Technologies can provide an escalation point, take over only specific responsibilities or just be extra hands.

Next generation firewalls, managed networking appliances and up to date hardware are all critical to infrastructure security, but the most important security tool at the infrastructure level is experience.  The best pieces of equipment do nothing without configurations driven by years of lessons learned “in the trenches.”  

Using only the best anti-virus, anti-malware, anti-spyware and Endpoint Detection and Response (EDR) solution is a key element to providing the best protection possible against the most common infiltration point.  This is even more true in a post-COVID world where Bring Your Own Device (BYOD) and work from home environments are more common than ever.

Easily the least secure and most often exploited part of any environment are the users.  To that end, phishing training, dark web monitoring and recurring user training are all core pieces of Bluebonnet Technologies’ wholistic security approach.

Whether you are a physician trying to communicate with a patient or an attorney trying to send critical documents to your client, email is the communication method that drives business in the 21st century. As such you should be able to rely on your email whether it’s in the cloud, on premises or a mix of the two.

Voice communication in a way that works with your business and is reliable, remains one of the most imporant parts of business and thus not to be left to people without significant backgroud in the technology.  It doesn’t matter if you have a standalone cloud solution like Vonage, 8×8, Spectrum, etc., an on premise solution like 3CX, Avaya, Shoretel, Cisco, etc. or an integrated cloud solution like Webex, MS Teams, etc., we can provide state of the industry functionality from any of them.

None of the benefits of the best communication suites matter if employees can’t communicate with customers effectively.  Bluebonnet Technologies can either facilitate the proper function of your current solution or help you build one that will achieve your needs regardless of platform.

Typically the most complicated and daunting aspect of moving services to a cloud based environment is the initial migration.  Fortune 500 companies and SMBs alike often share this stuggle due to the sheer complexity of the migration and the various considerations surrounding the impact of such a move.  We have executed successul cloud migrations for both and are well versed in how to maximize cloud benefits while minimizing the impact on day-to-day operations.

What happens if not all of your organization’s services can move to the cloud or there is a business need to have a hybrid environment?  Let our experts help integrate cloud and on premises services in to a unified offering that gives employees, customers and the bottom line the best of both worlds.

Whether you’re already in the cloud or  trying to move authentication, collaboration or even your entire infrastructure to the cloud, it will only be as good as the applied configuration. AWS, Microsoft Azure, Google and many other platforms all require unique expertise to guarantee the best possible experience and security from their environments.  The  experts at Bluebonnet Technologies can help to ensure the best possible outcome from the use of these cloud services. 

As a Microsoft partner, Bluebonnet Technologies can provide cloud based email, file storage, voice communications, user authentication, application licensing and various other services all through the Microsoft 365 cloud environment at or below retail pricing.

Through the use of various cloud servies providers like the Amazon Web Services platform, we can provide exceptionally scalable and flexible solutions for server usage, data accessibility, data archival, application hosting, etc. Additionaly, a high degree of pricing granularity is available by customizing performance, availaibility and retention requirements. 

Through the utilization of our various partnerships, Bluebonnet Technologies can act as your organization’s “singe pane of glass” by handling all management tasks on your behalf.